For installation information, please go to the support page.
- Download center
Customer questions & answers
Question: does it come with a short (low profile) bracket?
Answer: No, there are only WiFi 6, two antennas, one CD and the Instruction Manual in the package.
Question: Will this wifi card will work on an amd motherboard (asus b450m gaming plus)?
Answer: Yes any pc port with a usb insert And windows os
Question: Is there somewhere else I can download the driver? The link doesn’t work.
Answer: We have updated the driver link. Please feel free to download and contact us if you have any installation problems.
Question: will this work with an older dell laptop
Answer: Yes if the OS is Xp or a later version
Question: Can the bluetooth and wifi connections be used at the same time?
Answer: I connected the wires in the wrong spot or it’s just my computer but they should both work at the same time
Question: Would i be able to connect my ps4 to my airpods with this?
Answer: Unlikely, the PS4 would need to have support for this bluetooth module built-in.
Question: I don't have an optical drive so i can't use the cd to install the drivers. i'm on windows 10, but it didn't installed automatically. is there a site?
Answer: There is an online download address for the driver on the detail page of the product, you can download it or seek help from after-sales customer service.
Question: what is the distance and speed this adapter works for?
Answer: For me it literally worked for 20-30 inches. Perfect for pairing and using.
Question: Will this work so I can plug into my laptop and connect my Bluetooth ear pods and listen to music?
Answer:Yes, it works.
Question: Will the usb adapter work with a wireless keyboard with a logitech K520 keyboard?
Answer: Yes, some PCs do not support the Bluetooth function. This product is designed to allow these PCs to support the Bluetooth function, so devices such as Bluetooth keyboards can be connected via Bluetooth.
Question: I know bn it says is compatible with android. Isbit just plug and play? Data transfer or music only?
Answer: Yes, this product supports Android system, and can transfer data and music, but you need to install the driver to use it. The driver download link is on the product details page.
Question: I installed this dongle on my pc and updated the driver but do not know how to set up. I do not have a mini cd on my computer and do not know where to
Answer: The regular CD drive will read it as long as the tray is laying flat.
Question: Could this be used with wireless Android auto?
Answer: No. Windows and Mac.
Question: How do you install drivers on android? The link in description only has windows, mac and linux. Does this mean i need to root my android to work?
Answer: android is just a subset of linux, so once you root your phone. in theory you could use it with your android device, however you would need a dongle regardless to adapt the standard usb 3.0 connection
Question: where is it made
Answer: They are made in China.
Question: I want to play mp3's that are on my pc and listen on a bluetooth speaker. is that what this is for?
Answer: Some PCs do not support the Bluetooth function. This product is to allow these PCs to support the Bluetooth function, so devices such as Bluetooth speakers can be connected via Bluetooth.
For other problems, please feel free to contact us