For installation information, please go to the support page.
- Download center
Customer questions & answers
Question:Can you connect it to an xbox one?
Answer:Support System: Windows 2000/XP/Vista/7/8.1/10(32-bit/64-bit) / Mac OS X 10.4-10.12 /Linux
Question:Will this work for my pc without a wifi card inside?
Answer:I would think, if your PC lets you go on the Internet this would work just fine. Mine has been connected to my PC since the day it was delivered and is still running just fine. Hope this helps you.
Question:now have netgear n150 that died. it reached through 3 walls and 150 foot from my shop. Will this connect at that range?
Answer:dear, Without occlusion, the stable distance is generally 10-15 meters
Question:Can I use this on my firestick?
Answer:The wifi adapter requires to install driver to use. Is your firestick able to install driver?
Question:I recently got google fiber in my house and i read that my router needs to be ac compatible. does anyone know if it is?
Answer:It is, but you wont see full gigabit speeds on wifi
Question:Would this work with toshiba satellite c55-b5319 laptop which has only a single band and won’t work with 5ghertz router? thanks.
Answer:If you don't have wi-fi that broadcasts at both 2.4g and 5g, then no, this adapter won't work. My laptop would only receive the 2.4g signal, but my internet has both 2.4 and 5. So when I plugged this device, it immediately grabbed the 5g signal and now I'm getting way more than twice the speed I was. A great device, but as I said, you must have both bands available to you or it won't work. Essentially, this device takes the place of the wi-fi adapter in your computer. see less
Question:Can this device work on a xbox one to get internet connection?
Answer:Not familiar with Xbox but if it is able to receive internet this will work. With windows 10 there isn’t any setup needed
Question:can i use this on my tablet pc if the wifi driver inside the tablet is gone?
Answer:Try using a pc with internet access, go to the mfgr site and download the model 's s/w. put it on osb stick. enter stick on affected pc and install drivers.
Question:Anybody know will this work with wireless headset?
Answer:dear, MINI WIFI can only connect wireless WIFI signal
Question:Why cant I download more than 25 mbps? Every device and house is getting at least 100 and I dont have any available updates on this machine.
Answer:It could be settings on your machine. I was able to easily get 100 with this device. A lot of laptops have power saving settings that slow down yout wifi if you are not plugged in. There are online guides on how to turn these off so you get full performance unplugged.
For other problems, please feel free to contact us