For installation information, please go to the support page.
Customer questions & answers
Question: Can i use ear buds without volume control if connected by fiber optic cable, or do i need to use matching headphones with their own volume on them?
Answer: Are you transmitting the audio of the TV through the optical fiber cable, if it's right, you can use the remote control of the TV or the buttons of our products to adjust the volume.
Question:Can i use two? 1 as tx and 1 as rx paired together, then any audio source and headphone could be wireless?
Answer: No; just one mode at a time.
Yes, headphones can be wireless.
Question: Will this pair when charging?
Answer:Yes, it is able to pair when charging.
Question: Will this device transmit to bluetooth capable hearing aids?
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Question: Is this meant to be a portable battery powered device, or can it be used as a stationary AC powered device left plugged in 24/7?
Answer:The built-in battery allows you to use it normally without connecting to a power source, and also it's able to use when charging.
Question: I want to connect the sound system at the back of the room to a Windows 10 laptop at the front of the room. How do I do that?
Answer: Just need to pair your computer with this Bluetooth receiver and transmitter via Bluetooth, and then connect the headphone cable to the audio equipment, and the computer audio can be played normally on the audio.
Question: will this pair with apple Airpods Pro?
Answer: Yes, select Transmitter (TX) mode, connect your device that does not support Bluetooth to this product, such as a TV, and then connect your AirPods Pro to this product by bluetooth, and you can use it normally.
Question: What does it come with?
Answer: And about the other product with display screen, it comes with The Product / Operating Instructions / 3.5MM Audio Cable / Micro USB Power
Question: Can you use this as a Bluetooth transmitter from a computer?
Answer: Yes, select Transmitter (TX) mode, connect your device that does not support Bluetooth to this product, such as a TV, a non-bluetooth computer, and then connect your speaker to this product by bluetooth, then you can use it normally.
Question: Will sound be in sync if I connect the sound system at the back of the room to a Windows 10 laptop at the front of the room recording video onstage?.
Answer: The main function of this product is to make your speaker have Bluetooth function and share it. You only need to pair your computer with this Bluetooth receiver and transmitter via Bluetooth, and then connect the headphone cable to the speaker device, and the computer's audio can be played normally on the speaker.
Question: Can I live it connected to electricity permanently?
Answer: Yes, if you select BYPASS mode and connect multiple devices at the same time, you do not need to change the wiring position when you use it later.
Question: Can I receive incoming call alerts from my paired cell phone while I'm listening to music from my stereo on my paired hearing protector headphones?
Answer: Yes, when your audio is played on speakers and other external devices, your phone will remind you of incoming calls, and the sound of the playerwill temporarily stop, so you can know that you have a call.
Question: Can i use this with the tv and not "mute" the tv? can i listen with my earbuds and my wife still listen to tv through tv speakers?
Answer: If your TV is connected to this device with an optical fiber cable, the audio will be transmitted through this device to the headset connected to its Bluetooth, that is, if it is transmitted to the headset, it will not be played on the TV speakers.
Question: Will this work with beats by dre studio 3? i’m trying to get my daughters dvd player to work with her wireless headphones.
Answer: If the DVD player can be connected with a 3.5mm headphone cable, then our product can be used normally.
For other question, please feel free to contact us.