(+86) 13823302586

amor1111@myblueshadow.com

FAQs

FAQs


1. Who is Blueshadow?

We are professional running belt, armbands, dry bags, bicycle pouch factory in Shenzhen China. All our products are made with Eco-friendly material, and has passed third party social audit likes SA8000,Sedex. Welcome to inquiry and OEM cooperation.
 

2. Do you accept customized orders?

Yes,we have design team,OEM and ODM are highly welcome.

3. Does your armband&running belt include reflective?

Yes, all Blueshadow products include elements of reflectivity as safety during low light conditions is essential.

4. What are the size limits for your products?

There have S,M,L three size to chose, and we can support the customized size.

5. Where is the best place to wear a blueshadow belt?

The belt should be worn low around your waist near your hips bones and waistband to allow for unrestricted breathing.

6. What colors are available for Blueshadow armbands and spo

All Blueshadow Armband&Belts products are available in all different color. And they are available in reflective Silver gray.

7. What is elastane or Lycra?

Lycra and elastane are synthetic fibres known for their exceptional elasticity. Lycra is a branded fibre, whilst elastane is non-branded. Ronhill uses both Lycra and elastane in its Powerlite family of fabrics. Powerlite fabrics offer great freedom of movement due to their inherent stretch capability and importantly recover to their original form after being stretched.

8. What's neoprene?

Neoprene is the same material used to make wet suits.
It is lightweight, comfortable and stretches so it securely holds your devices and hugs your body without being binding.

9. The difference between Neoprene & Lycra material

Our factory have been launched several sports armbands. To be honest, some of our client is a bit confused about the different material. So here we did a little research about neoprene armband jogging case, Lycra running armband.
Neoprene is a synthetic rubber foam, it is widely used in our daily life. This material feel soft & flexible. It provides protection for our belongings, prevent wear and tear. The flexible material to reduce collision damage to the product. Light and comfortable, stylish design; Long-term use is Not deformed for long-term use, dust-proof, anti-static, anti-scratch; waterproof, can be washed repeatedly.
Lycra: This material is quite same as Spandex. It is a synthetic fiber known for its elasticity, unparalleled comfort, not easily deformed & wrinkle. It is stronger and much more durable than natural rubber. Due to its elasticity (stretches up to 6 times its length) and strength it's used in a wide variety of garments.This feature as well as it' s ability to return to its original shape after use and faster drying makes it a very beneficial material. So Lycra is used in a wider variety of products manufactured all over the world.

10. Do you use Eco-friendly material?

Yes, it is. As more and more people have the environmental protection consciousness, so we always help you to keep it.

11. Does your belt bounce while running?

Blueshadow Running Belt truly is a no-bounce belt, because it is elastic AND fully adjustable, and it doesn’t ride up while running. It can be adjusted to perfectly fit waist sizes. “Fitted belts” (belts with specific sizes) don’t always fit properly and can move around.

12. Does the running belt ride up?

We have got many positive feedback that ours don’t move, Our design gives the belt balance, both the one pocket version running belt and the two pockets version. So the belt will not move up to the body. What’s more, there are more fabric area touch with our body, so this situation would not happen. Please contact us below if you would like send a sample for your try!

13. What material is the Blueshadow product made of and is i

The Blueshadow product is made of high-quality waterproof lycra. I don't use the term "high quality" loosely, so know that this material is absolutely superior. It feels similar to neoprene but is much softer and it's a far better material. I've run and biked in pouring rains and my Samsung Galaxy S5 and money remained dry. And it keeps sweat away from your valuables such as an iOS and Android phone, iPod, iTouch and other electronics. Kayakers and canoers use this belt because it is splash proof. Just keep in mind that if it’s submerged completely underwater, some water may leak inside through the zipper or the earphone port–but it is sweat-proof, rain-proof and splash-proof.

14. Can your armbands be immersed in water?

Our armbands are water resistant, not water proof.
They will protect your belongings from rain, sweat and snow, but it is not recommended to immerse under water in activities such as swimming.

15. Is the Blueshadow product for women or men?

Both sexes can use and enjoy our running belt.

16. Order Procedure:

Send us an inquiry to : email→ send quotation→ sample can be provided upon request (We can supply sample at free,courier cost and tax will be born by the customer)→ If order confirmed, will send customer proforma invoice→ customer pay 30% deposit→send Logo layout file for approval before sampling→ Pre-production for approval→ start mass production→ customer pay balance payment before bulk delivery→delivery after received the balance payment.

17. What are you MOQ? May I make our logo on sport armband?

We can support 100-200pcs for some special models.
Only 500pcs MOQ will be available to make your logo on products.

18. May I have a sample before order? What’s the sample pol

Yes, existing stock samples can be sent immediately, and customized samples with customer’s design can be ready in 5-7 days.
Existing stock sample is free, but shipping cost and tax is born by the buyer.
If OEM sample is required, sample charge will be incurred, we will quote accurate cost upon customer’s design.

19. What type of file does factory requires for sample makin

If customers would like to see an actual sample of the sport armband with custom logo, pls send your artwork in AI (Adobe illustrator), PDF or EPS format.

20. Do you have more models of sport armband&Running Bel

Yes, we have different materials and styles sport armband & Running Belt for choice, welcome your inquiry to us!

21. When will be the delivery time?

15-20 days for normal orders. OEM and big orders will depend on production time.

22. What’s the shipment terms? How long will delivery take?

Express courier -DHL, UPS, FedEx, TNT- 3-5 days.
Air cargo - 5-10 days.
Sea cargo - 15-30 days.

23. What kind of payment method do you accept?

We accept following methods of payment:   
PayPal , bank transfer/Telegraphic Transfer (T/T) payment for large order.
Please do remember to leave the correct contact information for delivery.

24. Do you own the factory or use a sub-factory for producti

We are professional manufacture, welcome to visit our factory at anytime.

25. About the inspection?

We will check the quality when we purchase the material, and will then 100% finished the whole prosecution by QC.

26. May I know your main market?

27.May I know which products are your top selling products?

Yes, Our three top selling products are:
 1) LED light armband BSA021.
 2)bicycle pouch with transparent screen BSH01.
 3) Running belt with reflective stripe BSB200

28. What European &USA brands do you currently produce f

We have cooperated with Hama and G-star for many years.

29. Is your sports armband recommended for long distance run

Yes, Blueshadow sports armband will safely and comfortably hold your device while on runs of any distance, allowing to focus on your exercises while enjoying your music.

30. What are some additional advantages to the running belt

The running belt spandex Lycra features adjustable elastic band for additional versatility and stability as opposed to step-in belts. Two zipper pockets which keeps items more safe and more secure than non zipper belts which items can easily fall out.Not like the armbands which can make one feel unbalanced and restricted.
More important, about the armbands&running belt with transparent screen design in the market, they can make iphone6/6 plus work frequently, but couldn’t make the iphone7/7 plus work well, especially about the HOME button. But ours can solve this problem.

31. I have seen a lot of running and race belts, why this on

Well, our belt is made of high-quality Lycra, and it's a better material than neoprene because it's softer and offers better water and moisture protection. It has no complicated fasteners and straps, and it can virtually fit any waist size because the strap is elastic but very durable. And it doesn’t bounce or ride up like other belts while running.
Cyclers find the slim design non-obtrusive while hunched over–and many people report they forget they even have it on. Some of the belts out there have no zippered enclosures like the FlipBelt, just "stretchy material", and many people have lost their valuables while running and cycling while wearing these types of belts. Also, these belts are nowhere close to being water or sweat-proof. The compartments of our belt is zippered making it impossible for valuables to fall out. Of course it's 99.9% waterproof, too.

32. How to clean the runners belt?

Timely cleaning is very important, our runners belt with PU coating pockets and waterproof, water repellent fabric outer layer is elastic fabric, elastic inner layer is a waterproof adhesive layer.
If the user wishes pockets longer, timely cleaning is very important, due to travel or outdoor sports in the sweat, rain residue, will materials, fabrics and stitching have a certain erosion in cleaning Two things to note:1, water washing. Due to chemical lotion will erode the inner coating layer, it can only use water for cleaning, conditions can be used for outdoor waterproof coating special cleaning lotion. 2, cool place to dry naturally, do not dry or hot air drying.

33. Can I modify your design slightly?

Yes, we can support you to modify the design based on our original design, but we need to know your specific requirement.

34. How about the chromatism?

It happens in the range of 5%.

35. How about the package?

We can provide PP bags package, gift box with independent packing, also it is very nice if you have designed your OEM package.

36. Where will use our products?

They are very common in our daily life, and the good partner when outdoor exercise, fitness, hiking and riding.

37. Do you have UPC code?

No, we don’t have this, but we can do it if you need.

38. Do you have patents?

Most models don’t have patents, but several model have.

39. How about the retail price?

We advise you can make a price of the running belts about $29.99, armbands with US$35.

40. How much about the defective rate?

It is less than 0.1%, this rate is normal during mass production.

41. How long is the warranty?

Blueshadow stands behind the quality of our products for a full year against defects in materials or workmanship.

42. Which Sport Armband or Sport Belt is right for my device

The pocket of our design is large enough, that can hold your cellphone, and about the sport armbands, usually has the transparent PVC that should be chose with different size for the cellphone screen.

43. Does the belt has a zipper?

Yes, Every belt that we designed the zipper or two zipper, and the zippers is waterproof so that it is very safe for the inner things in the raining days.

44. May I know the method of the delivery?

We can support EXW Shenzhen, FOB Shenzhen or other ports in China, and FCA if you request.

45. May I know how many staff in your company?

The total staff is more than 150 in our company, and there are 20 staff service for the technology and developing.

46. Will my passport fit in the running belt?

Of course yes, as we design to stretch and fit for large cellphone, so your passport won’t have any trouble fitting either.

47. How to return or exchange the defective products?

We want you to be as pleased with your purchase as we are in serving you. If you have received some defective products, we will exchange them as soon as possible. Pls contact the person who is always follow up you, and show the defective products to him.

48. Do you have a discount?

Yes, if your quantity is large, we will give your a discount with available.

49. About the innovation?

Our marketing department has more than 5 years experience, so we always can realize the hot product at first, And we also have a very professional staff to research and development, and have many private models every year.